CPIN was developed in collaboration with partners and stakeholders from across Canada.



Based in Ottawa, Canada, Cliniconex is a software company dedicated to changing the face of patient & resident family engagement in healthcare.

With over 5,000 medical professionals and senior care providers utilizing its services, Cliniconex triggers more than 600,000 meaningful engagements each month. Its EHR/EMR integrated workflow automation solutions aim to reduce no-shows, improve patient satisfaction, lower operational costs and return time to care.

From appointment reminders, booking notifications, patient queue displays and survey tools for clinics, to outbreak notifications and care plan reminders for senior homes, Cliniconex offers a host of services aimed to automate repetitive tasks so staff can focus on what matters most: caring for patients/residents.

For more information, visit their website.


Institut du Savoir Montfort


Since its creation in 2015, the Institut du Savoir Montfort (ISM) has established itself as a Canadian leader in francophone research and education. Its unique model, based on the collaboration between researchers and teachers, facilitates the creation and transmission of knowledge. The ultimate goal: to improve the world of healthcare and the healthcare for the world. ​

As a research institute, our mission at the ISM is to improve the health of the population, particularly the Francophone communities. Our collaborative research programs focus on the needs of patients and participants in care, and on health services, such as families, caregivers, health professionals, administrators and political actors.

More concretely, we are the national reference in research on the organization of health services, as well as the prevention, detection and treatment of physical and mental comorbidities.

For more information, visit their website.


University of Ottawa

The University of Ottawa’s Department of Family Medicine (DFM) offers students and residents unparalleled experiences in the classroom and in clinical settings. Our faculty is comprised of dedicated health care professionals who love what they do, and who strive to build the same core competencies in tomorrow’s physicians. We provide a flexible learning environment in both official languages with diverse opportunities in urban, rural, remote and international settings.

The University of Ottawa is the largest bilingual (English-French) university in the world. Located at the heart of Canada’s capital, we have ready access to the great institutions of our country. Our advances in social sciences, health, engineering, science and the humanities make uOttawa a unique place to learn, grow and excel.

The University of Ottawa is a proud member of the U15 Group of Canadian Research Universities, a group representing Canada’s top research-intensive universities.

For more information, visit their website.